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What's Killing American Business? Customer Service Depts..

Radio Facts: If a judge gave me an option to a prison sentence: 30 days of hard prison time in a bacteria-infested smelly ass 4x4 cell or 30 days of dealing with American customer service reps over the phone, I would ask if I could at least have 3 meals [...]

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12 of the Greatest Black Christmas Songs of All Time

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Digital and Radio Facts: The magic of Christmas music is all about songs connected to your memories, feelings and beliefs about the holidays.I am sharing my list (after checking it twice…but in no particular order) as a jumping off point to spark thoughts about what your list might look like…and I would love to read it. I purposefully left off some obvious ones as I wouldn’t be telling you about something you already knew. I also left off the “naughty” ones…cuz I really need St.

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